StayRated asks every guest for a review on WhatsApp right after checkout, and tells you straight away if someone wasn't happy, so you can put it right.
Guests don't install anything. It all happens in WhatsApp.
Guest Book Room 2 · Oct
Filter coffee on the porch, a view that stopped the kids mid-sentence. We'll be back!
Warm hosts, spotless room. Thank you!
You set it up once. After that, every guest is asked the same way, and you hear about problems while they're still easy to fix.
Guests scan the card you leave in the room and tick a box to say yes to WhatsApp messages. No app, no sign-up. It takes about ten seconds.
Consent, saved safelyA few hours after they leave, a WhatsApp message asks how the stay was. One tap to rate. In their language, never pushy, never more than one reminder.
One tap, that's allEvery guest gets the same link to share their review on Google. Prefer to talk to you privately? They can simply reply, and it comes straight to you.
Everyone is asked, no exceptionsIf a guest rates low, you get an instant WhatsApp alert with their note. You can call, apologise and fix things while it still matters.
A chance to make it rightBuilt for small properties where the owner does everything, from check-in to breakfast.
Most happy guests mean to leave a review and simply forget. A short, well-timed WhatsApp message after checkout is the nudge they need. You don't have to remember to ask, and you don't have to feel awkward about it.
The welcome message lets guests reply during their stay if something is wrong, and it reaches you straight away. After checkout, a low rating alerts you, so you can call and put it right.
Your guests already use it. Nothing to install, no account to create, no app store.
Every guest who opts in gets the same message and the same Google review link, whatever rating they give. That's fair to guests and in line with Google's review policy.
Guests opt in with a box they tick themselves. We save when and how they agreed, and they can reply STOP at any time.
How consent works →If guests stay with you and you have a Google Business Profile, StayRated can help.
Rooms in your own home, where guests feel like family.
A handful of rooms and a host who knows every guest by name.
Heritage homes, cottages and stays with a story to tell.
Orchards, plantations and fields, with guests from the city.
Message us on WhatsApp to get early-access pricing. We'll help you set up your property, your Google review link and your QR card.
Yes. Guests never pay anything. They only need WhatsApp on their phone.
No. Guests scan the QR card with their phone camera, tick a box, and the conversation continues in WhatsApp, which they already have.
When guests scan the QR card, they see a short page with a checkbox that is not ticked by default: "I agree to receive WhatsApp messages from [Property name] about my stay and feedback." Messages are only sent if they tick it. We save the time and the exact wording they agreed to. See how consent works.
Messages are sent in English today. We're working on Hindi and other Indian languages. Tell us what your guests speak and we'll let you know when it's ready.
We collect only what's needed to send the messages: the guest's name, WhatsApp number, stay dates, consent record and rating. Data is encrypted in transit, access is limited, and we never sell personal data. Read the Privacy Policy.
Yes. Any guest staying with you can scan the QR card in the room, however they booked. StayRated doesn't connect to booking platforms. The review link goes to your Google Business Profile.
Message us on WhatsApp. We set up your property and Google review link with you, and send you a QR card to print and place in your rooms.
Yes. Every guest receives the same review link, whatever rating they give. We never choose who is asked to review, and we never offer guests anything in return for a review.
Yes. Guests can reply STOP at any time. It takes effect immediately, they get a confirmation, and no more messages are sent.
We're in early access and onboarding our first homestays. Message us on WhatsApp and we'll share early-access pricing.
Send us a message on WhatsApp or by email, and we'll get back to you.